Your privacy is our priority. This document transparently explains how jqk88 collects, uses, stores, and protects your personal information. We are committed to safeguarding the data confidentiality of every member in Malaysia.
DATA PROTECTION COMMITMENT
We don't just make promises — we implement concrete measures to ensure every detail of your personal information stays safe and protected at all times.
All data transmitted between your device and jqk88 servers is protected with 256-bit SSL encryption. This means your personal and financial information cannot be stolen or read by any unauthorised party while in transit.
Jqk88 has never and will never sell, rent, or disclose your personal information to third parties for marketing purposes. Your data is used solely for internal platform operations and legal compliance.
You have full control over your data. You may request to view, update, or delete your personal information at any time by contacting the jqk88 support team. Your rights as the data owner are fully respected by us.
Your data is stored in data centres protected by multi-layered physical and digital security controls. Our servers are monitored 24 hours a day, 7 days a week to detect and prevent any intrusion attempts or unauthorised access.
Jqk88 operates in accordance with the guidelines of the applicable Personal Data Protection Act (PDPA). All data collection and processing activities are carried out lawfully and transparently, ensuring your rights as an individual are always upheld.
You are free to choose whether to receive marketing communications from jqk88. Every promotional email we send includes an easy unsubscribe option, and your preference will be honoured within 5 business days.
Jqk88 (referred to as "we", "the platform", or "jqk88.fun") takes the privacy and personal data protection of our members very seriously. This Privacy Policy is designed to provide full transparency on how we manage the information you provide to us when using our online entertainment platform in Malaysia.
This policy applies to all users of the jqk88 platform regardless of access method — whether via desktop web browser, mobile browser, or any other channel we provide. It covers all data collection processes from account registration and service usage to financial transactions and customer support communications.
We process your personal data based on the necessity of providing the services you have requested, complying with our legal obligations, and our legitimate interests in operating a safe and responsible platform. By registering for or using the jqk88 platform, you confirm that you have read, understood, and agreed to this Privacy Policy.
Jqk88 collects your personal information through several means: information you provide directly, information collected automatically during platform use, and information received from legitimate third parties. Below are the details of the data categories we collect:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, national ID / passport number | Account registration, KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Malaysian bank account details, deposit and withdrawal transaction records | Deposit / Withdrawal Process |
| Technical Data | IP address, browser type, operating system, login session data | Automatically during use |
| Usage Data | Game records, wagering history, session duration, platform preferences | Automatically during gameplay |
| Communication Data | Support chat records, enquiry emails, member feedback | Customer support interactions |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical records, or political views unless required by law.
The personal data we collect is used solely for legitimate purposes necessary to properly operate the jqk88 platform. The following are the primary purposes for which your data is used:
Jqk88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your information is only shared in the following limited circumstances:
Every third party that receives your data is required to protect that information to a security standard equal to or higher than our own, and may only use such data for the agreed purposes.
Jqk88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies, please refer to your browser settings.
Jqk88 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure:
As the data owner, you have certain rights regarding your personal information that we hold. jqk88 respects and facilitates the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in our records.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict the processing of your data in certain circumstances provided for by law.
You may request that your data be transferred in a machine-readable format to another service provider.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
To exercise any of the above rights, please contact our customer support team via email at [email protected] or via Live Chat on the platform. We will process your request within 30 business days from the date of receipt.
Jqk88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our general data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual. The data deletion process is carried out in accordance with procedures that comply with adopted information security standards.
Jqk88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements in how we protect your information.
If we make significant changes to this Privacy Policy, we will notify you via:
The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the jqk88 platform following any changes to this Privacy Policy will be considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
[email protected]
Response within 1–2 business days
Available 24 hours a day
7 days a week including public holidays
We are committed to responding to every privacy-related enquiry seriously and within a reasonable timeframe. Your satisfaction and trust are our top priority at jqk88.
As a valued jqk88 member, your privacy is not merely a legal obligation for us — it is a moral responsibility we take with the utmost seriousness.
Your privacy is guaranteed. Our platform is protected with the latest security technology so you can play with peace of mind and confidence every day.